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Restaurant manager

Company: South Seas Island Resort
Location: Captiva
Posted on: February 15, 2020

Job Description:

Restaurant Manager -Coordinating daily restaurant management operations -Delivering superior food and beverage service and maximizing customer satisfaction -Responding efficiently and accurately to restaurant customer complaints Job Description We are looking for a Restaurant Manager to lead all aspects of our business. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in front of the house. You will oversee the restaurant, check-in with customers and balance seating capacity. You will set work schedules and make sure we comply with health and safety restaurant regulations. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities -Coordinate daily Front of the House restaurant operations -Deliver superior service and maximize customer satisfaction -Respond efficiently and accurately to customer complaints -Regularly review product quality -Organize and supervise shifts -Appraise staff performance and provide feedback to improve productivity -Ensure compliance with sanitation and safety regulations -Manage restaurant's good image and suggest ways to improve it -Control operational costs -Train new and current employees on proper customer service practices -Implement policies and protocols that will maintain future restaurant operations Requirements -Proven work experience as a Restaurant Manager, Restaurant General Manager or similar role -Proven customer service experience as a manager -Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff -Familiarity with restaurant management software -Strong leadership, motivational and people skills Job Type: Full-time Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Click here and here to navigate to the "EEO is the Law" poster and supplement. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Keywords: South Seas Island Resort, Captiva , Restaurant manager, Executive , Captiva, Florida

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