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Licensed Provider Network Manager

Company: VirtualVocations
Location: Largo
Posted on: May 1, 2025

Job Description:

A company is looking for a Provider and Programs Network Manager.
Key Responsibilities

Oversee day-to-day operations of the Non-Medical Counseling Provider Network and manage Provider Network Supervisors
Monitor and optimize non-medical counseling quality metrics, performance measures, and service level agreements (SLAs)
Handle escalated cases and provider complaints, facilitating communication with subcontractors and program management

Required Qualifications

Master's degree in a mental health-related field from an accredited program
Current valid unrestricted counseling license/certification from a relevant authority
Minimum of 5 years of management or supervisory experience in a similar program
Strong project management skills and knowledge of call center operations
Proficiency in Microsoft tools and electronic documentation systems

Keywords: VirtualVocations, Captiva , Licensed Provider Network Manager, Executive , Largo, Florida

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