Trainer, Pharmacy Operations, Transitions
Company: American Oncology Management Company
Location: Fort Myers
Posted on: April 16, 2024
Job Description:
Location:Work At HomePay Range:$20.78 - $36.53Position
SummaryThe trainer pharmacy operations transitions will support the
growth and maintenance of both the department and organization in
Training, Transitional Leadership, Fiscal Responsibilities, and
Quality Assurance. In their transition duties, will provide
leadership, oversight, and guidance over the pharmacy training
process and onboarding of new pharmacy staff. Utilizing their
expert-level training skillsets in sterile compounding, oncology,
and pharmacy practice to onboard, coach, and mentor Pharmacy Staff
and Clinical Nurse Managers while also employing project management
strategies to ensure the success of our transitions and training
program. Extensive travel, including extended stays out of state,
will be required.When not training or on transitions , employee
will be responsible for the continued monitoring of their assigned
region where they will regularly review trends and metrics that
impact both inventory management as well and compliance to policies
and procedures. This role is fiscally responsible to ensure that
drug losses are mitigated, and cost-recovery efforts are in place
to ensure the minimal financial impact to the organization. Provide
an evaluation of current processes and work systems against process
descriptions, standards, and procedures. Partner with clinical
staff and management to discuss and communicate the results of
system checks and ensure any non-compliance issues are addressed.
Expected to assist in other areas within the department and
organization when requested.Primary Key Performance AreasKPA 1
-Mastery of Pharmacy Practice and Operations
- Demonstrate a thorough and accurate knowledge of pharmacy
practice, including but not limited to: Sterile Compounding,
Handling of hazardous drugs, Medical safety, State and Federal
laws, etc.
- Stay current in pharmacy education/practice through
professional development, involvement in professional
organizations, and attending professional meetings, conferences, or
workshops.
- Learn and use technology to enhance teaching and the
educational experience when appropriate.
- Ability to maintain a thorough knowledge base and ability to
perform all duties of a clinic pharmacy technician.KPA 2 - Training
and Educational Performance
- Plan and organize instruction in ways that maximize documented
learning
- Employ appropriate teaching and learning strategies to
communicate subject matter to clinical staff.
- Modify, where appropriate, instructional methods and strategies
to meet the educational needs of staff.
- Prepare training materials and deliver such materials in
on-site (live) sessions and webinar format.
- Evaluate training results and recommend additional resources to
ensure successful transition.
- Ensure all training activities and results are well documented
at the completion of training and communicated through training
documentation forms.KPA 3 - Fiscal & Financial Responsibilities
- Monitor's weekly and monthly business intelligence reports to
assess inventory losses, discrepancies, and misuse.
- Identify trends in inventory and operational opportunities and
communicate trend data to clinics as well as workflow improvement
suggestions.
- Work with pharmaceutical partners to identify cost recovery
programs that will help reduce and mitigate financial losses to the
organization.
- Will maintain accounting forms and documentation related to
drug losses (Clinic Charges) and communicate with pharmacy staff,
clinical and regional leadership on replacement/reimbursement
efforts.KPA 4 - Quality Assurance & Compliance
- Maintains pharmacy operations quality assurance programs,
including but not limited to competency testing and process
improvement initiatives, performing virtual and on-site operational
assessments of processes and Leadership Standard Work, etc.
- Monitor quality assurance systems for assigned regions to
ensure optional clinic operations, which include drug temperature
monitoring.
- Will support Root-Cause analysis of temperature variations
("Excursions") and work with pharmaceutical companies, pharmacists,
and clinical staff to review Mean Kinetic Temperature
allowances.
- Maintain a thorough line of communication with state board of
pharmacy, medicine, and other regulatory agencies to ensure
regional compliance with any state-specific regulatory updates and
changes that impact AON's Pharmacy Operations and admixture
programs.KPA 5 - Communication & Project Management
- Leads and participates in department calls, meetings, and
conferences. Will also support and play an active role in
developing and creating pharmacy education content, through
newsletter articles and other supplemental guides and
resources.
- Implements project management tools and resources to
transitional and training planning.
- Supports department rulings and guidance's in streamlining
processes and procedures.
- As a pharmacy operations business partner, will provide
on-going remote support to clinical staff via email, phone, and
webinars
- Continuously monitors service requests and ensures timely
documentation and communication on consults and
questions.QualificationsEducation
- High school diploma, GED, or equivalent required.
- Associates Degree preferred.
- Completion of a Pharmacy Technician Training Program is
preferred, but not required.Certifications/Licenses
- Registration and/or Certification as a Pharmacy Technician,
required at the time of hire.
- Certified Compounded Sterile Preparation Technician (CSPT),
required within six months of hire.
- Valid state Driver's License for travel to satellite offices
and offsite meetings. Compliance with the company Driver Safety
Operations and Motor Vehicle Records Check Policy is
required.Experience
- Minimum of three years' pharmacy technician experience, one of
which involves the handling of sterile drug preparations and/or
hazardous drugs, preferably in a clinical oncology setting.Core
Capabilities
- Analysis & Critical Thinking: Critical thinking skills
including solid problem solving, analysis, decision-making,
planning, time management and organizational skills. Must be
detailed oriented with the ability to exercise independent
judgment.
- Interpersonal Effectiveness: Developed interpersonal skills,
emotional intelligence, diplomacy, tact, conflict management,
delegation skills, and diversity awareness. Ability to work
effectively with sensitive and confidential material and sometimes
emotionally charged matters.
- Communication Skills: Good command of the English language.
Second language is an asset but not required. Effective
communication skills (oral, written, presentation), is an active
listener, and effectively provides balanced feedback.
- Customer Service & Organizational Awareness: Strong customer
focus. Ability to build an engaging culture of quality, performance
effectiveness and operational excellence through best practices,
strong business and political acumen, collaboration and
partnerships, as well as a positive employee, physician and
community relations.
- Self-Management: Effectively manages own time, conflicting
priorities, self, stress, and professional development.
Self-motivated and self-starter with ability work independently
with limited supervision. Ability to work remotely effectively as
required.
- Must be able to work effectively in a fast-paced, multi-site
environment with demonstrated ability to juggle competing
priorities and demands from a variety of stakeholders and
sites.
- Computer Skills:
- Expert in MS Office Word, Excel, Power Point, and Outlook
required.Travel:> 75%
- As a reminder those who drive must provide copies of the
declarations page of their personal insurance policy for each
vehicle that they can use to the Human Resources Department for
verification purposes annually. Required Limits: Split Limits of
$100,000/$300,000/$100,000.Standard Core Workdays/Hours: Monday to
Friday 8:00 AM - 5:00 PM.
Keywords: American Oncology Management Company, Captiva , Trainer, Pharmacy Operations, Transitions, Healthcare , Fort Myers, Florida
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