CaptivaRecruiter Since 2001
the smart solution for Captiva jobs

Retail Fulfillment Lead, Full Time: University Town Center, FL

Company: Macys.com
Location: Sarasota
Posted on: August 14, 2019

Job Description:

Retail Fulfillment Lead, Full Time: University Town Center, FL Job Overview: As an Omni Sales Floor Lead, you will be responsible for driving a selling and service culture that champions Omni-channel strategies and supports our My Macy's initiatives through partnership with colleagues. You will collaborate with the store team to deliver results in a friction free shopping environment and through Omni activities. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: - Oversee all fulfillment and in store pickup functions to ensure tasks are expedited and completed - Participate in Omni Checkpoints to discuss & resolve the status of open aged orders and daily processes - Process shippable returns and abandoned in store pickup orders - Provide single voice to Ops/AP Manager, Receiving Team Manager, Merchandise Team Manager and My Shop Managers regarding daily activity - Ensure that all fulfillment selling/Omni coverage shifts are filled and assist in training of new colleagues as needed - Utilize daily fulfillment workload planner to ensure adequate scheduling and flex resources as needed - Monitor dashboard/alerts to ensure timely completion of BOPS (Buy Online Pickup in Store) process - Utilize reporting to ensure achievement of daily metrics (fill rate, Speed to Ship, BOPS Ready On Time, etc.) - Provide an exceptional customer experience by ensuring the customer is always the priority - Participating in other support functions as needed - Assist and satisfy the needs of our in store and online customer - Be proficient in SP Manager, myShip, handheld devices, POS and MPOS systems including Search and Send and BOPS - Ensure all procedures, policies, and standards are understood and followed by colleagues - Monitor resources and flex based on customer traffic patterns - Perform all functions in an efficient manner, as directed by the People Leader - Regular, dependable attendance and punctuality Qualifications: Education/Experience: - High School diploma or equivalent required. - A minimum of one year of experience in a sales related role required. - Previous supervisory experience is preferred. Communication Skills: - Ability to effectively communicate and present information to customers, peers and all levels of management. Mathematical Skills: - Basic math functions such as addition, subtraction and calculating percentages coupled with ability to use mobile devices Reasoning Ability: - Self-starter, able to work independently and as part of a team and must have good time management skills. - Demonstrates ability to build relationships and convert customers into a client. Physical Demands: - This position involves constant moving and standing. - Involves standing a minimum of two consecutive hours. - Involves lifting at least 30 lbs. - May occasionally be involve stooping, kneeling, crouching, and climbing ladders. - May involve reaching above eye level. Other Skills: - Ability to follow through on projects in a timely manner. - Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment. Work Hours: - Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. United States-Florida-Sarasota Other Non-Selling/Support

Keywords: Macys.com, Captiva , Retail Fulfillment Lead, Full Time: University Town Center, FL, Hospitality & Tourism , Sarasota, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Part Time Retail Inventory Associate
Description: Part Time Retail Inventory Associate Here at RGIS, you count We are looking for a reliable, accurate, and efficient Part Time Inventory Associate to join our exciting team. No experience No problem (more...)
Company: Advantage Solutions
Location: Saint Petersburg
Posted on: 08/24/2019

Customer Service
Description: Job title: Seasonal Partner Services Representative Remote Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services (more...)
Company: Mommy Jobs Online
Location: Tampa
Posted on: 08/24/2019

Customer Service jobs Working from Home
Description: 1 Leading Healthcare and Dental Benefits Discount Company is seeking Health Representatives that
Company: MAH Benefits
Location: Clearwater
Posted on: 08/24/2019


Customer Service (Remote)
Description: INBOUND CUSTOMER SERVICE An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast paced, dynamic environment (more...)
Company: Mommy Jobs Online
Location: Clearwater
Posted on: 08/24/2019

Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online (more...)
Company: Mommy Jobs Online
Location: Tampa
Posted on: 08/24/2019

Part Time Retail Inventory Associate
Description: Part Time Retail Inventory Associate Here at RGIS, you count We are looking for a reliable, accurate, and efficient Part Time Inventory Associate to join our exciting team. No experience No problem (more...)
Company: Advantage Solutions
Location: Lakeland
Posted on: 08/24/2019

Customer Service - internet/phone req.
Description: Nationwide Health Benefits Company seeking homeworkers. Full-time/Part-time positions available. Customer
Company: AmeriplanUSA
Location: Tampa
Posted on: 08/24/2019

Cook - Vitale, Spa Restaurant " The Ritz-Carlton Orlando, Grande Lakes (17002LVS)
Description: Cook - Vitale, Spa Restaurant We make stories like this possible every day. Whether were helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, were proud to (more...)
Company: Marriott
Location: Lakeland
Posted on: 08/24/2019

Cook - Atria Countryside
Description: ResponsibilitiesResponsible for the preparation and cooking of food in the community. Ensure that all meals are prepared and presented according to Atria standards. br br ul br br li Provide (more...)
Company: Atria Senior Living
Location: Clearwater
Posted on: 08/24/2019

Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Clearwater
Posted on: 08/24/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Captiva RSS job feeds