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Backorder Expediter - 2nd Shift

Company: PGT Inovations
Location: Nokomis
Posted on: May 3, 2021

Job Description:

Essential Duties and Responsibilities include the following:

  • Works with relative independence using the list or lists provided by CCR to expedite product including glass, parts and whole units throughout production process from scheduling to staging in warehouse.

  • Effectively and competently use PMC, Friedman Frontier UI and Green Screen interface to determine order status and expected location.

  • Use PGT's ERP(Frontier) Sales Order Inquiry to verify valid ship dates for staged products.

  • Physically locate product or product components throughout the production operation based on system data or research.

  • Follow-up multiple times a day on progress of orders on Expedite lists.

  • Updates Excel or system-based order status report on regular intervals.

  • Communicates well with support departments to help move orders forward. For example, able to exert weight of position to have Material Handling physically expedite the carts and racks that are not moving to the next operation as expected.

  • Effectively communicates with Team Leader and/or Manager to escalate the need for support to remove obstacles that may prevent an order from moving forward.

  • Is familiar with current Reorder and Expeditor processes, including rush timing and communicates needs for reorders to appropriate reorder group.

  • Able to reverse or have product that needs to be removed from the warehouse reversed.

  • Understands the production flow, including within the glass plant, IG and manufacturing lines.

  • Works with production teams to expedite reworking of non-glass items that needs reworked in the Assembly Plant.

  • Trained to and able to use the current glass acceptance criteria to make an initial disposition of glass lites for expedited orders and works with support teams to come to consensus on dispositions.

  • Serves as a role model for safety. Wears appropriate PPE and follows all safety procedures in the process of executing core job functions.

  • Regularly coaches, mentors and trains team members and serves as a back up when required.

  • Makes suggestions to improve business results.

  • Sets a strong example for team by approaching people and work positively, supports leadership and is a champion for change.

  • Participate actively in team meetings and/or intershift meetings.

  • Other duties may be assigned.

Supervisory Responsibilities:



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • High School Diploma or GED equivalent, preferred

  • Ability to accurately enter and retrieve information from a computer application.

  • Able to communicate and manage work priorities and proper work practices effectively

  • Competency with Microsoft Office, specifically Excel and Outlook required

  • Current PGT ERP systems (Frontier and PMC) applications knowledge required.

  • Requires sufficient working knowledge of Window and Door manufacturing processes to effectively expedite through these areas.

  • Requires sufficient working knowledge of glass fabrication - cutting, tempering and lamination and insulated glass fabrication to effectively expedite through these areas.

  • Good verbal and written communication skills necessary to effectively communicate with team members.

Language / Communication Skills:

Must be able to read and write English

Mathematical Skills:

No special math skills required

Reasoning Ability:

Able to apply knowledge of respective production processes to help effectively expedite orders ie: how long certain processes should take given glass composition.

Certificates, Licenses, Registrations:


Physical Demands / Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent standing

  • Frequent walking throughout glass/assembly facilities

  • Frequent bending/stooping/squatting

  • Occasional reaching overhead when handling glass

  • Frequent reaching/pushing/pulling away from body

  • Occasional pushing with minimal or maximum force to maneuver the glass down the production line on rollers

  • Occasional carrying up to 30 lbs.

  • Occasional lifting up to 90 lbs.

  • Frequent repetitive hand/foot/head/neck movements required

Travel Requirements:


Keywords: PGT Inovations, Captiva , Backorder Expediter - 2nd Shift, Other , Nokomis, Florida

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