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Bell Staff

Company: South Seas Island Resort
Location: Captiva
Posted on: November 4, 2019

Job Description:

Description You have a sunny, helpful nature. You're happiest on the move, ever alert to what needs doing. Talking with people from all over energizes you. And with a passion to please, you thoughtfully offer guests helpful tips while lending a hand, opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the property and surrounding area by heart, quickly becoming a trusted source for guests. You take great care and pride in your work, which guests immediately recognize and reward. Interstate's Bell Staff position may be a great way for you to earn your potential. As Bell Staff, you will - Provide the pivotal first impression, setting the tone for the guest experience. - Extend a genuinely friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities. - Respond helpfully to guest questions about the property, getting around and nearby happenings. - Pitch in. Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs. Fundamentals A high school education or equivalent is required, with prior customer service experience helpful. The ability to communicate effectively and graciously in English is essential. This position requires continuous movement, full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds. Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Click here and here to navigate to the 'EEO is the Law ' poster and supplement. If you need accommodation for any part of the employment process because of a medical condition or disability, please call ************** or email *********************************** with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply. Requirements About Us Interstate Hotels & Resorts is the leading global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our nearly 430 hotels, resorts and conference centers with over 76,000 rooms located throughout the United States and around the globe. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.

Keywords: South Seas Island Resort, Captiva , Bell Staff, Other , Captiva, Florida

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