Guest Service Agent/Front Desk
Company: The Inns of Sanibel Beach & Golf Resorts
Location: Sanibel
Posted on: July 29, 2022
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Job Description:
Tucked away on the world s most famous shelling beaches, The
Inns of Sanibel provides comfortable hotel accommodations with
modern conveniences and memorable activities for our guests to
unwind and enjoy the ultimate beach resort getaway. The epitome of
island life awaits guests at The Inns of Sanibel. We are looking
for an enthusiastic Full-Time Guest Service Agent / Front Desk
Associate who loves interacting with guests and contributing to a
team environment while working in a paradise island setting. Apply
Now! Sanibel & Cape Coral Bridge Tolls are covered by us!!Join our
friendly front desk team and help us take care of our guests. We
are hiring a full-time Guest Service Agent/Front Desk Associate.
The schedule will vary week to week based on hotel needs and staff
availability. The front desk staff is responsible for: providing a
warm welcome or good-bye to our guests ensuring a smooth check-in
process that welcomes guests and educates them on the hotel
handling guest requests and communicating to appropriate
departments reviewing daily reports to ensure proper payments,
arrival requests, and guest packages managing a cash drawer for
room and market payments handling guest complaints, communicating
with the necessary departments, and following up multitasking by
assisting guests at the desk as well as on the phoneThe ideal
candidate is friendly, detail-oriented, thorough, dependable, and
enjoys being on a team. Qualifications: High School Diploma/GED
required Hotel or hospitality experience preferred Computer skills
required Neat appearance; pleasant and hospitable attitude English
Language - Knowledge of the structure and content of the English
language including the meaning and spelling of words, rules of
composition, and grammar. Must be able to read, write, and converse
in English. Customer Service - Knowledge of principles and
processes for providing customer service. This includes customer
needs assessment, meeting quality standards for services, and
evaluation of customer satisfaction About Us: We offer a close-knit
family culture where our associates are expected to treat one
another with respect and are welcome to contribute, collaborate and
innovate. We encourage and support employee growth and development,
and recognize and reward a job well done. Benefits: The Inns of
Sanibel offers benefits to all full-time employees. The following
benefits are available to all eligible employees: Health Insurance
including Medical, Dental, and Vision Company-paid Life Insurance
Retirement Plan with generous employer match Paid Holidays Paid
Time Off Paid Tolls Job Type: Full-time Competitive Pay: $15.00 per
hour Address: 937 East Gulf Dr, Sanibel FL 33957Equal Employment
Opportunity Employer: All employment decisions are based on merit,
qualifications, and abilities. We do not discriminate in our
employment opportunities on the basis of race, color, religion,
sex, national origin, age, disability, marital status, veteran
status, citizenship, sexual orientation, gender identity or
expression, or any other characteristic protected by the law.Job
Type: Full-timePay: From $15.00 per hourBenefits: 401(k) 401(k)
matching Dental insurance Employee assistance program Employee
discount Health insurance Life insurance Paid time off Referral
program Vision insuranceSchedule: 8 hour shift Day shift Holidays
Night shift Overtime Weekend availabilitySupplemental Pay:
Commission pay TipsExperience: Hospitality: 1 year
(Preferred)Language: English (Required)License/Certification:
Driver's License (Preferred)Work Location: One location
Keywords: The Inns of Sanibel Beach & Golf Resorts, Captiva , Guest Service Agent/Front Desk, Sales , Sanibel, Florida
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